COVID-19 Kiosk Support

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Webinars

COVID-19 Client Education Webinar Recap

May 21, 2020

A recap from our COVID-19 Client Education Webinar on May 21, 2020

Basic Setup

Edit Device Name

May 15, 2020

This is a basic set up for editing the Covid-19 Temperature
Scanner device name.

First time setup - Just got my unit.

May 13, 2020

The first time setup is easy and quick , you will be able to control the device settings or use it out of the box with the default settings. This video will show you how to control all setting on the actual device with ease.

Body Temperature Settings

May 13, 2020

Most of the settings you will need to set are on this initial screen , change the trash hold, set alarm or enable face mask detection.

Change application default password (123456)

May 13, 2020

We recommend changing the default password on your initial setup to your desired password.

Setting up Wifi (optional) on your Android Covid 19 kiosk

May 13, 2020

Connecting to Wifi is not necessary for the body temperature kiosk setup but if you want to connect it for network setting this video will show how easy you can connect to Wifi using this Android kiosk.

Advanced Setup

Importing Existing Photos to Smart Pass

May 15, 2020

This is the advanced set up for importing existing photos onto the Smart Pass Software.

Import Existing Data onto Smart Pass

May 15, 2020

This is the advanced set up on importing existing data into the Smart Pass Software.

Personnel Registration on Smart Pass

May 15, 2020

This is the advanced set up for personnel registration on the Smart Pass Software.

Verification of Device Connection on Smart Pass

May 15, 2020

This is the advanced set up on how to verify the connection of your Covid-19 scanner device to Smart Pass Software.

Connecting Covid-19 Scanner to Smart Pass

May 15, 2020

This is the advanced set up to successfully connect your Covid-19 Scanner Device to the Smart Pass Software.

FAQ

It’s a Thermal sensor made by a German company that can scan a person skin surface

The technology that scans for a person surface temperature is not new nor these devices, in countries like China and Japan the temperature scanning kiosks have been in usage for over 3 years. It’s new to the US market and was introduced due to Covid 19 pandemic.

The error in temperature scanning ranges from 0.1-0.5 Celsius and the Covid 19 kiosk doesn’t need any calibration.

Yes, the unit requires simple assembly of the stand to the screen and after that can be plugged to a 110V outlet and it’s ready to scan, connecting the unit to a network via wifi or LAN takes a few more steps which can be found via this video.

The Covid 19 kiosk will detect movement within 3-4 ft and will scan once in 2-3 ft range, the kiosk can detect you distance from the unit and alert the person to get closer.

1-2 seconds on average but some users may take 2-5 seconds on the first attempt. 

The COVID-19 kiosk will sound an alarm and flash red lights, the alarm can be turned off from the system application.

The option to enforce people to wear the mask or not is in the system software and can be enabled or disabled when enabled the COVID-19 kiosk can still scan a person for temperature.

It does, it’s also an option as we are aware of some privacy concerns, the FR functionality can be disabled from the provided software

The data can be stored on the local device (100,000-500,000 records) or on a host computer on your network, we are working on a cloud-based storage solution as well. The data storing functionality is optional as well.

It can but at this stage we are not offering any integration services for clients, after the initial deployment we will work with clients to offer API integration services.

We are producing many units for our clients and already started shipping, the average delivery time is 10-14 days

We have online agents available to help with the initial setup and we also have an online video library with how to videos. Our support is available via phone as well and online demo tools such as zoom and GoToMeeting, ongoing support is available for a monthly fee.

Yes , the software is included and as updates are made available we will share them for no extra charges. Cloud storage and API services are available with integration and monthly fees.

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Software Releases

May 1, 2020

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Software Manuals

May 1, 2020

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Product Videos

COVID-19 Client Education Webinar Recap

May 21, 2020

A recap from our COVID-19 Client Education Webinar on May 21, 2020

Body Temperature kiosk - Relay Access setup

May 13, 2020

This is a setup with our 4ft floor standing covid 19 kiosk , it shows how you can integrate the unit into your system relay setting and allow security access to employees who were masks and their temperature is not elevated. Special thanks and video credit to our client Interplex Engineered Products

COVID-19 Kiosk Demonstration

May 1, 2020

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