Making sure customers have a positive experience when interacting with your brand is super important and using video wall displays is just the thing you need. Cultivating the customer experience can lead to higher conversion rates and greater brand trust and faithfulness. A verified way to alter your customer’s experience across areas is by adopting video wall displays and their range of features.
From helping consumers find their way to cultivating info accessibility, video wall displays are a valuable way to improve the shopper experience for your company. In this article, we highlight 6 ways customer experience digital signage can boost customer satisfaction and benefit your business.
Use QR Codes On Video Wall Displays
QR codes have transformed contactless communication with culture experiencing a 28% growth in QR code reach between 2018 and 2019. This figure proves the increase in consumers actively scanning QR codes and their potential to advance the customer experience.
By scanning a QR code, shoppers can quickly, effortlessly, and seamlessly receive necessary material onto their mobile phones. This data can be recognized and read there and then or saved for later. QR codes advance the customer experience because they give consumers the data they want and need instantly, saving their time and concerns about asking someone.
QR codes can benefit consumers in a whole range of businesses. They can take customers to landing or product webpages, menus, social media accounts, exclusive markdowns, loyalty plans, business numbers, and more.
Product and Tutorial Video Content On Video Walls
Whether a product demo or testimonial, present these videos across digital screens and video walls to turn heads and make your brand stand out. These videos on shopper experience digital signage will exhibit to the buyer why they should purchase your goods or service, giving them confidence in their buying decisions and improving their whole experience with your brand.
Video wall displays can do wonders for cultivating the customer experience. From increasing the efficiency of shopper interaction with your brand to delivering easy-to-understand marketing messages, the near-limitless opportunities of digital signage allow for the shopper experience to be continuously enhanced.